Privacy Policy

Last updated: September 16, 2026

1. Introduction

Welcome to VoxentAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Profile Information: Additional information you may provide such as phone number, company name, and preferences
  • Communications: Information from emails, support tickets, and other communications with us
  • Google Account Data: When you connect your Google accounts (Gmail, Calendar), we access only the data necessary to provide our services

2.2 Information Collected Automatically

  • Usage Data: Information about how you use our service, including features accessed and actions taken
  • Device Information: Browser type, IP address, device type, and operating system
  • Cookies: We use cookies and similar tracking technologies to maintain sessions and remember preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All sensitive data is encrypted both in transit and at rest. We use industry-standard encryption protocols and regularly review our security practices.

Encryption: We use AES-256 encryption for stored data and TLS 1.3 for data in transit. Contact information and other sensitive data are encrypted using defuse/php-encryption with blind indexing for searchability.

5. Third-Party Services

Our service integrates with the following third-party services:

  • Google APIs: For Gmail and Calendar integration (governed by Google's privacy policy)
  • Stripe: For payment processing (PCI-compliant, no card details stored on our servers)
  • OpenAI: For AI-powered features (data processed according to OpenAI's privacy policy)
  • Deepgram: For voice transcription services

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal obligations.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent for data processing where applicable
  • Export your data in a portable format

8. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process personal data only with valid legal basis, including consent, contractual necessity, and legitimate interests.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at: